Image and Data Retrieval

Is the memory card from your digital camera displaying an error message when you try to view your photographs? Have you accidentally formatted your memory card and deleted all your images?

 

If so, don't panic, we can help!

What do I do now?

 

The most important thing to do is to stop using the card! If the card is used again the lost data can be overwritten making it impossible to recover.

 

Are my photographs lost forever?

 

No - in the majority of cases we are able to retrieve lost data from memory cards as usually only one or two files have corrupted, the rest just can't be read while there is a corrupt file on there.

 

We are able to recover photographs, audio and video from formatted and corrupted memory cards. We can retrieve data regardless of whether the card has been accidentally erased or if it is corrupted and showing a error message.

 

However, it is vitally important that you don't try and take any more photographs on the card until recovery has been attempted, doing so can permanently erase some, or all of the lost photographs.

 

What type of memory cards can you recover files and pictures from?

 

  • Compactflash, Compactflash II, Microdrive
  • xD-Picture card
  • SD, SDHC, Mini SD, Micro SD / Transflash
  • Multimedia card, Smart Media card
  • RSMMC/MMC Mobile
  • Memory Stick, Memory Stick Pro
  • Memory Stick Duo, Memory Stick Pro Duo
  • Memory Stick Magicgate, Memory Stick Magicgate Duo
  • Memory Stick M2
  • USB Pendrives

 

If you don't see your type of card in this list please don't hesitate to contact us as we may still be able to help.

 

My camera does video as well, can you recover these too?

 

Yes we can! We can retrieve photographic, video and audio files in both industry standard formats as well as non-proprietary formats - see below.

 

 

Photographic file types we can recover:

 

Industry standard files:

 

JPG, JPEG, TIF, BMP, GIF

Manufacturer specific:

 

Canon (CRW)

Fuji (RAF)

Kodak (DCR)

Minolta (MRW)

Nikon (Nef up to and including the D2X)

Nokia (3GP)

Olympus (ORF including the E series)

RICOH (RAW)

Sigma - Foveon (X3F)

 

Video file types we can recover:

AVI, MP4, MPEG 1 / 2 / 3, QuickTime Mov

 

Audio file types we can recover:

WAV, DSS, AMR

 

How much will it cost?

 

We believe in fair pricing and we have a tier based pricing system based on how long it takes for us to search your card.

 

Our price is regardless of the type of memory card you have and the type of files we are searching for:

 

16GB - £25

32GB - £30
64GB - £35
128GB - £50
256GB - £80
512GB - £100

 

Once we have recovered as much data as possible we will transfer that to a USB pen drive. The cost of the drive is in addition to the recovery cost. Prices of USB drives do fluctuate quite dramatically so it's best to check how much a USB drive will cost at time of recovery.